MocoSpace
MocoSpace Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.7 star rating from 158 customer reviews with 25% would recommend; overall sentiment is negative with an 81% unfavorable share and many users reporting unresolved issues.
Key Takeaways for Future Customers
- Read recent MocoSpace reviews for recurring account recovery and moderation complaints.
- Expect slow or no response from customer service when disputing charges or requesting refunds.
- Consider risks before buying VIP or membership credits because refund and delivery issues are reported.
Negative Feedback / Risk Areas
- Frequent MocoSpace customer complaints about account hacking, unjust muting, and poor moderation.
- Many reports of billing errors, missing purchases, and requests for refund not being honored.
- Poor support for subscriptions, VIP purchases, and recovery of hacked profiles.
Positive Feedback
Some long-term users praise the games and community features and a few report satisfactory issue resolution after patience.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.7 star rating from 158 customer reviews with 25% would recommend; overall sentiment is negative with an 81% unfavorable share and many users reporting unresolved issues.
Key Takeaways for Future Customers
- Read recent MocoSpace reviews for recurring account recovery and moderation complaints.
- Expect slow or no response from customer service when disputing charges or requesting refunds.
- Consider risks before buying VIP or membership credits because refund and delivery issues are reported.
Negative Feedback / Risk Areas
- Frequent MocoSpace customer complaints about account hacking, unjust muting, and poor moderation.
- Many reports of billing errors, missing purchases, and requests for refund not being honored.
- Poor support for subscriptions, VIP purchases, and recovery of hacked profiles.
Positive Feedback
Some long-term users praise the games and community features and a few report satisfactory issue resolution after patience.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Very upset they be muting innocent people and I'm still trying to get my other profile unmuted
- I've emailed to unmute jenn_x3 but got no reply.
- The owner favors resurrection.rollins, which is unfair.
- Resurrection.rollins should be muted too.
I've constantly been emailing and trying to get my friend jenn_x3 unmuted and they refuse to listen or write back email and inbox. People report innocent people when they are the problem on the app or website.
I'm as well trying to get my other profile unmuted when I make one. I'm very angry and something needs to be done about it. The owner is playing favoritism wit a guy name resurrection.rollins and it's not fair to everyone on that app.
Please do something about it
... Resurrection.rollins should get muted as well but he doesn't because of the owner.
Preferred solution: Power to mute people myself even if the owner protects them
User's recommendation: Report here not thru website they never do anything about it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can’t live stream
- User was banned from live streaming without reason and seeks reinstatement, requests contact tonight, and says Moco helps mental health.
I need help. I cannot live stream.
I got banned for no reason I need help ASAP. Can someone contact me please I love Moco and I love to go live with my people they miss me and I miss going live I did not do anything please help me go back live if yall please can get in contact with me tonight please I really miss going live thank you so much for this app really help me with my mental health and my family and friends I will appreciate if I can go back live thank you for your time let make Moco great with good people and love
Preferred solution: More friends on the app
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan’t login on my profile
- Can't log in to profile junior2121 after years away.
- Had multiple profiles with significant money invested.
- Please reply to holt.reiven@***.com.
I haven't played the game in years because I was going through cancer, and now I'm trying to log in to my profile junior2121. It will not let me.
I had a lot of profiles that I invested a lot of money in.
Please reply; my email is holt.reiven@***.com.
Cell# 734-765-****
User's recommendation: Please put in a contact number cause it’s a lot of ppl have issues
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Saint Louis, Missouri
There is a bug in the app that says...
There is a bug in the app that says people are displaying sexual content even if they arent in the camera. Its very disingenuous of this app to do this to streamers and their audience.
Preferred solution: Some type of other security on the app.
User's recommendation: If u plan to stream beware of the practices they use to target streamers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSite messing up
- No one answered the call; voicemail was messed up.
- There is a 100-character input requirement.
- The process makes it hard to voice a concern.
Nothing happened you didn't even answer the call when I called it was a messed up voice mail and its ridiculous you make us put in a 100 character in here. You do all you can to make it harder to voice a concern
- Meeting people
- Way the site is ran and their updates that no one wants and the ads you try n make us watch n pay for
Preferred solution: The site fixed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Birmingham, Alabama
Restricted my account that I just made .
They restricted my account and will not lift it due to their own error. I just made the account, why, smh, am I restricted on an account I just made? I haven't even had a chance to post yet.
- Chat for free
- Too many ads and too many errors made by moco corp
Preferred solution: My restrictions lifted
User's recommendation: Moco is full of lies
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bakersfield, California
Yesenniaarellano962@***.com
- Wants to join MocoSpace and be accepted for a profile photo.
- Needs a different approach for the profile photo.
I want to be able to join MocoSpace. Thank you.
I need to be accepted for a photo and not get kicked out because I used it before and it was working fine, but now it’s like it won't let me at all.
So, I want to be able to do something different. Profile’s photo.
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cartagena, Departamento De Bolivar
Username
Horrible
I made a Mocospace account yesterday and apparently I can't get into it because it's saying wrong username, but it's not.
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerJeans too. Short
- The jeans are too short.
- Customer requests an exchange for something else.
- Customer loves the color and the store.
- The jeans appear to be out of stock.
I bought the cutest pair of Judy blue jeans but they are too short on me.i just wanted them know if you had a long size
I love the jeans; they're just too short! Could I exchange them for something else?
Can I exchange them? I love the color of the jeans and love your store. My name is Rachel Detoro, and I live at 2036 Edgewater Drive, Grafton, WI 53024.
I ordered the jeans, but it doesn't look like you have them any longer. Please help me.
- Great clothes
- Lots of stuff too write
Preferred solution: Exchange
User's recommendation: These jeans run short
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can’t go live I don’t understand what happened
I live Moco and I cant go live I dont understand what happened I did not do anything please can you all help me to go back live
Preferred solution: New friends and people
User's recommendation: Help please
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerExcellent
Excellent no problem at all and they are easy to work with. All you have to do is be patient and your response will be handled
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI'm trying to retrieved My account
I can't access my account and I don't know why. I tried my password and email, but it's not letting me log in.
Preferred solution: My account back active
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWould send code could send what I didn receive
- He said he would keep me updated.
- After I returned, he stole my pro, threatened me, and I tried to contact him.
- He changed the pro's name and password.
I went to Ireland, he said he would keep me up to date. I came back, had a fight with him.
He stole my pro after he threatened he'd make me suffer. He sent been hitting me with my pro that was named lexcant69. I asked for help; I made a mistake in trusting him. I left, he grabbed my pro before I could find it; he had changed the name and password.
Please, I have tried calling and messaging.
Please, I'd like it back. Ond.
Preferred solution: My pro back it named lezcant69 now it use to be Starelff55
User's recommendation: Don,t trust anybody with pSswords
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe password still refuses to take my new password ???
- I've been yelling and pleading for two months.
- I left his abusive crew.
- He took my pro, tried to sell it.
- He hit me and changed its name/password.
- Don't trust anyone.
Help like your suppose to it been two month,s i,ve been yelling pleding,going thru the motions .???lll .let let hitnman take care of my pro till I came back from ireland I left his crew ,because he was abusive he took my pro and I heard try to sell
But he hit me with my pro couple of days ago .tried to get it back he had changed name ,and password.don t trust anybody
Saint-Laurent, Quebec
Made an account and was muted instantly
I made brand new account I haven't used the app in years and my new account was muted / shadow banned instantly
User's recommendation: Do not sign up
Ridgeland, Mississippi
Still problem
My account is have technical difficulties. I cant go live, it keep saying my theatre is getting cleaned up. Its been like this for 4-5 days
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