Contact MocoSpace Customer Service
How to Reach a Person at MocoSpace
Verified Contact Information
Toll-Free Number:
-
1-877-323-4815
MocoSpace Emails:
Business Customer Service
Customer Service
Legal
Copyright Infringement Inquiries
MocoSpace Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular MocoSpace Phone Number
1 (877) 323-4815
Average Calls duration
1 minute
Most Popular MocoSpace Email Address
support@mocospace.com
Issue Resolution Rate
Low (5% reported full resolution)
MocoSpace Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Call Volume by Day
View full overview ›
MocoSpace Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular MocoSpace Phone Number | 1 (877) 323-4815 |
| Average Calls duration | 1 minute |
| Most Popular MocoSpace Email Address | support@mocospace.com |
| Issue Resolution Rate | Low (5% reported full resolution) |
| MocoSpace Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 77% phone, 23% email |
| Common Reasons for Contact | Account, product/ service and request for information |
| Prepare before the call to MocoSpace |
Call Volume by Day
Contact Information
MocoSpace Website:
MocoSpace Help Center:
Corporate Office Address:
JNJ Mobile Inc.
745 Atlantic Ave
Boston,
Massachusetts
02111
United States
Other Info (opening hours):
Additional Contact Numbers:
Opt-out: Text STOP to 46626
Customer Service: Text HELP to 46626
Fax:
+1(617) 542-1633
Summary of MocoSpace Customer Service Calls
1K
TOTAL
CALLS
CALLS
01:28
AVG CALL
DURATION
DURATION
5%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call MocoSpace?
Account Question:
- “Delete my account”
- “Account/ number muted for no reason”
- “Account muted past the time it gave”
Product/ Service Question:
- “Some one made a fake female profile on your site giving out my real phone number to other guys have already received multiple text and calls and unwanted *** pics”
- “My live not working”
- “Purchased gold and didn't get it”
Request for Information Question:
- “Trying to find out am I muted and if so, how can I become unmuted”
- “I need to talk to someone now”
- “Need to update phone number to reachable my account”
Payments and Charges Question:
- “Fraud”
- “Fraudulent profile”
- “I shut down my page and was still charged”
Activation/ Cancellation Question:
- “Cancel account”
- “Deactivate accounts”
- “I need to reactivate my account”
Shipping and Delivery Question:
- “Location”
- “Vip issues didnt get my gold vip purchase”
- “Not received gold”
Website/ Application Question:
- “Website at da bottom cant chat”
- “Site messing up”
- “Being impersonated, want my number took off the site!”
Refund Question:
- “Refund back on coins”
- “Membership refund”
- “Refund”
Cards Question:
- “Took money out my card”
- “You take my credit card for vip then decline it for gold purchases”
- “Someone from mocospace headquarters is stealing money off my credit card”
Return/ Replace Question:
- “Return and credit”
- “Get return label and refund”
- “Your spin wheel replaces item you should win.the wheel seems to be rigged.can you please fix it .”
Staff Question:
- “I'm getting texts from this service and idk why. I don't have an account.”
- “I want you to stop sending me texts. I do NOT want your services. Please stop or I will contact the state attorney general.”
- “I have a serious fraud issue that originated thru your service and am requesting a qualified representative to investigate document and resolve the issue and get appropriate response and refund and frankly resolve to the criminal use if your service”
Other Question:
- “Trouble going live”
- “I can not live stream”
- “I can't live stream”
Compare MocoSpace Customer Service To
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MocoSpace